Shipping policy

At Forw4rd, we are committed to providing you with a seamless and satisfying shopping experience. To ensure transparency and clarity regarding our shipping process, we have outlined our shipping policy as follows:

1. Order Processing:

  • Orders are typically processed within 1 business day from the date of purchase.

2. Shipping Methods:

  • We offer Shipping via Evri, Royal Mail & DPD Depending on Order Value
  • Shipping costs will be calculated at checkout

3. Shipping Times:

  • Standard Shipping: 24-48 hours.

4. Shipping Locations:

  • We currently offer shipping World Wide
  • Shipping rates and delivery times may vary depending on the destination.

5. Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with tracking information.
  • You can use the provided tracking number to monitor the status and progress of your delivery.

6. Shipping Fees:

  • Shipping fees are based on the weight of your order and your chosen shipping method.
  • Any applicable shipping fees will be displayed during the checkout process.

7. Shipping Partners:

  • We partner with reputable shipping carriers to ensure the safe and timely delivery of your orders.
  • You can trust that your package is in capable hands.

8. International Shipping:

  • For international orders, please be aware that customs and import duties may apply. These fees are the responsibility of the recipient.

9. Delivery Address:

  • Please ensure that your shipping address is accurate and complete to prevent any delivery issues.

10. Delays:

  • While we make every effort to meet our estimated shipping times, unforeseen circumstances may lead to delays. We will communicate with you should any delays occur.

11. Shipping Inquiries:

  • If you have any questions or concerns regarding your order's shipment, please contact our customer support team at hello@forw4rd.com 

12. Returns and Refunds:

  • For information on returns and refunds, please refer to our Return Policy

Thank you for choosing Forw4rd. We value your trust and are dedicated to delivering your orders to your satisfaction. If you have any further questions or need assistance, please do not hesitate to reach out to our customer support team.